The second-hand marketplace Members Express Anger Regarding Sizing Changes

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Social Media Backlash

Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.

The platform stated the updated approach better aligns with similar services.

It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.

Sizing System Updates

Previously, the measurements included one number and one letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Necessary Adjustments

A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Service Background

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.

Mr. Robert Peterson MD
Mr. Robert Peterson MD

A software engineer and tech enthusiast with over a decade of experience in AI development and digital transformation projects.